Client Information

Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.

At Veterinary Medical Associates, we are proud to offer CareCredit and Scratchpay as financing options. They each offer an easy application process that will give you results in minutes.

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Our team will provide a good-faith estimate of the cost of services before treating your pet. Nonetheless, unforeseen circumstances may arise that impact your final bill.

We discuss our written estimate with clients before they leave our facility, and in some cases, we may require a deposit prior to any further treatment.

Yes, please contact us ahead of time to book an appointment to ensure we have room in our schedule to see your pet.

If your pet needs emergency care during our regular business hours, please call us right away.

If you need to cancel or reschedule an appointment for any reason, please let us know as soon as possible so that we can offer the space in our schedule to other clients.

Our Modesto veterinarians care for all small domestic pets such as cats and dogs, and exotic pets such as birds, rabbits, reptiles, and rodents.

You can purchase all the medications and specialty food your pet needs at our in-house pharmacy or via our online store.

A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.

We are always happy to help clients fill out pet insurance forms. Please speak to our reception and administration staff when you are paying for your visit.